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Toby™

has been referred to as “The best kept secret in Children’s Accessories”. A major force at many national retailers, newcomers are excited to find this dynamic and innovative Brand!

The focus is on innovation, hot trends, and key products. There are no licenses to rely on. It’s all about Fashion!

The product lines are geared for Juniors, Girls and Boys, from Newborn all the way thru Pre-Teen, with a special emphasis on the Tween age range.

Core Businesses Include:
• Cold Weather Accessories
• Hair Accessories
• Plush Accessories – best selling Olly™ brand.
• Fashion Hats & Handbags
• Head to Toe Holiday Dressing: Easter, Christmas, Communion & Special Occasion
• Gifts & Novelty

The Toby™  brand was established in 1997, and immediately became an industry favorite. The look is synonymous with fashion, quality and a clean sophisticated aesthetic. The brand is featured in all core businesses, and is available for babies all the way to teens!   Best selling Coldweather Accessories are available as Family Programs!

About Toby™

Toby Kleinhandler, founder and president leads the company with design direction and
 boundless energy.

A Designer and a graduate of the Parsons School of Design, and former instructor at the same, she has been an influential presence in the accessories circuit for more than two decades. She is known in the industry as a game changer and for her innovative designs and vision. Featured in various trade publications as well as seen on CNBC television show “How to Succeed in Business”, and on the Home Shopping Network, Toby is the driving force in this fun and innovative company.

Philosophy

Toby™’s unique business philosophy separates it from the rest.   Toby™ provides a Boutique-like Design and Sales experience for national retailers.

Simply stated, Toby™ offers the design, product excellence, and hands-on service of a boutique company, with the capacity and expertise to out-perform significantly larger competitors!

Charitable Giving

Toby™ is committed to its customers and to the greater Community.  Charitable Giving is inherent in its Business Process.

 

The focus is on organizations that support kids and families in need, in New York City as well as through out the United States.

If you are seeking donations from Toby™, please email Info@Toby.nyc

Describe your Organization, and how Toby™ can help.

These are some of the Organizations that Toby™ supports:

  • Kids in Distressed Situations
  • Montana Rail Link
  • Otsar Family Services, Inc
  • Housing Works
  • City Santa
  • Youth Consultation Services, Foundation
  • Bellevue Hospital – Dept of Child Life
  • New York City Department of Health & Mental Hygiene- Bureau of Immunization
  • NYU Langone Hospital – Therapeutic Recreation Child Life & Creative Arts
  • Hassenfield Children’s Center for Children with Cancer & Blood Disorders
  • Summit Oaks Hospital – Social Services
  • Greater New York Hospital Association
  • YMCA of Brooklyn
  • NYPD 70th Precinct
  • NYC Public School’s 72, 155, 196
  • Amber Charter School
  • St Casimir School

Charitable Giving

Toby™ is committed to its customers and to the greater Community.  Charitable Giving is inherent in its Business Process.

 

The focus is on organizations that support kids and families in need, in New York City as well as through out the United States.

If you are seeking donations from Toby™, please email Info@Toby.nyc

Describe your Organization, and how Toby™ can help.

These are some of the Organizations that Toby™ supports:

  • Kids in Distressed Situations
  • Montana Rail Link
  • Otsar Family Services, Inc
  • Housing Works
  • City Santa
  • Youth Consultation Services, Foundation
  • Bellevue Hospital – Dept of Child Life
  • New York City Department of Health & Mental Hygiene- Bureau of Immunization
  • NYU Langone Hospital – Therapeutic Recreation Child Life & Creative Arts
  • Hassenfield Children’s Center for Children with Cancer & Blood Disorders
  • Summit Oaks Hospital – Social Services
  • Greater New York Hospital Association
  • YMCA of Brooklyn
  • NYPD 70th Precinct
  • NYC Public School’s 72, 155, 196
  • Amber Charter School
  • St Casimir School

Charitable Giving

Toby™ is committed to its customers and to the greater Community.  Charitable Giving is inherent in its Business Process.

 

The focus is on organizations that support kids and families in need, in New York City as well as through out the United States.

If you are seeking donations from Toby™, please email Info@Toby.nyc

Describe your Organization, and how Toby™ can help.

These are some of the Organizations that Toby™ supports:

  • Kids in Distressed Situations
  • Montana Rail Link
  • Otsar Family Services, Inc
  • Housing Works
  • City Santa
  • Youth Consultation Services, Foundation
  • Bellevue Hospital – Dept of Child Life
  • New York City Department of Health & Mental Hygiene- Bureau of Immunization
  • NYU Langone Hospital – Therapeutic Recreation Child Life & Creative Arts
  • Hassenfield Children’s Center for Children with Cancer & Blood Disorders
  • Summit Oaks Hospital – Social Services
  • Greater New York Hospital Association
  • YMCA of Brooklyn
  • NYPD 70th Precinct
  • NYC Public School’s 72, 155, 196
  • Amber Charter School
  • St Casimir School

Frequently Asked Questions

General Questions:

Q. I love your product. How do I find out more about your brand and your newest creations?

A. We love our customers! If you want to know the latest and greatest on our website… please send us an email at contact@toby.nyc to receive updates on when new products and sales hit our site.  We promise not to send you too many emails!

Q. Is Toby & Company on any social media? How can I find you?

A. Yes! We are on Facebook and Instagram.

Facebook: https://www.facebook.com/tobyandcompany

Instagram: @toby.nyc

Q. How does my child become a member of the TobyTM Kids Club?

A. If your child would like to be a member of the Toby™ Kids Club, please email us at KidsClub@Toby.nyc. We will send you an application to complete. All applications must include parental consent.

Q. I am a Retailer or Specialty Shop, and would like to sell Toby™ merchandise, how do I go about doing this?

A. Please contact us at Toby™ (866) 235-0588 or email us at info@toby.nyc

Q. How can I comment on your products?

A. We value your comments and ideas. Please feel free to email us at Contact@Toby.nyc

Payment:

Q. What payment methods do you accept?

A.  We accept most major credit cards including American Express, Visa and Mastercard. We also accept PayPal.

Q. Is my credit card information is secure on your site?

A. Yes, shopping on our site is safe.  We use Secure Socket Layer (SSL) technology to protect your credit card and account information.

Shipping:

Q. What shipping service do you use?

A. All shipping from the Toby Store is via USPS Flat rate service.  Depending on the size of your purchase, it may come in multiple boxes.  We do our best to ship in as few boxes as possible.

If you need faster shipping, please select Express shipping when you complete your checkout.

Q. How quickly will my order be sent out?

A. All orders are processed and shipped out within 2 business days of order receipt.  Orders received after noon (Eastern Time) will not be processed until the following business day, for Expedited shipping).

Q. Do you offer free shipping?

A. Yes! All orders $49.00 (pre-tax) and more qualify for Free Standard Shipping!

Q. Can I track my order?

A. Yes! Please use the USPS tracking number from the email confirmation of your order.

Q. Do you ship internationally?

A. Unfortunately, we do not ship internationally at this time.  Please email us at contact@toby.nyc to let us know what country you are looking to ship to.  We hope to be able to ship to your country soon!

Q. Do you ship to PO boxes?

A. Yes! We ship to PO boxes within the USA.

Q. How long will it take to receive my order?

A. If you’ve selected standard shipping, once shipped, your box should arrive within 2-3 business days.

Returns:

Q. Do you accept returns?

A. Yes! We accept returns of unworn, unwashed goods that have their hangtag in place, within 30 days of original purchase.

Customers are responsible for the cost of return shipment.

Q. How do you process returns?

A. Returns are processed once returned merchandise has been received. It may take your credit card company a few days to issue a credit.

Q. I think I received a defective item or an item in error? What should I do?

A. Oh no! We want your experience with our site and our products to be the best it can be!  If you think you’ve received a defective item, or have received a product in error, please email us at:  contact@toby.nyc

We will do our best to correct the issue promptly.

Q. I have purchased a Toby™ product that has become defective, how can I get a replacement or refund?

A. Please contact Toby™ at (866) 235-0588, or Info@Toby.nyc with any problems regarding our products. We take great pride in the quality of our merchandise.

Employment:

Q. How do I apply for a job at Toby™?

A. Toby™ looks to hire the very best individuals in the industry. We are always looking for talented and dedicated individuals to join our Company. If you are interested in learning more about possible openings at Toby™, please email your resume, and portfolio if applicable to info@toby.nyc

Q. What positions are available at Toby™?

A. Toby™ is a Fashion Design Company, with positions in Design, Merchandising, Sales, Planning and Operations.

Toby™ Brands

Toby™

collections

 

Toby & Me™

 

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Olly & Me™

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NYGB™

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In our family, in anticipation of the arrival of a new baby, Grandma would pick up her knitting needles and create a special welcome blanket for each child. Each blanket was made with lots of detail and much love.
These treasured heirlooms were known as “Grandma Blankets” and became a cherished tradition in our family.

In joyous anticipation of our first grandchild, we are
continuing in Grandma Sara’s tradition, with the
introduction of these newest collections in the TOBY™ family of Brands.

Made from our special combination of yarns, our products are so super soft,
luxurious and machine washable. They are perfect for baby!

The NYGB™ – Not Your Grandma’s Blanket™
Collection begins with a Blanket,
and includes related Snuggle Sacks, Buntings,
Hat And; Bootie Sets, Hangers, Gift Box Sets
as well as playful Knit Toys, and
Milestone Blocks. They make perfect gifts.
Collect them all!

In our family, in anticipation of the arrival of a new baby, Grandma would pick
up her knitting needles and create a special welcome blanket for each child.
Each blanket was made with lots of detail and much love.
These treasured heirlooms were known as “Grandma Blankets” and became
a cherished tradition in our family.
In joyous anticipation of our first grandchild, we are
continuing in Grandma Sara’s tradition, with the
introduction of these newest collections in the TOBY™ family of Brands.
Made from our special combination of yarns, our products are so super soft,
luxurious and machine washable. They are perfect for baby!
The NYGB™ – Not Your Grandma’s Blanket™
Collection begins with a Blanket, and includes related Snuggle Sacks, Buntings, Hat And; Bootie Sets, Hangers, Gift Box Setsas well as playful Knit Toys, and Milestone Blocks.
They make perfect gifts.
Collect them all!
We are excited to share this special time with you, and hope you enjoy sharing this new tradition with yours.

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Products can be found at fine specialty stores and large retailers across the United States, Canada and Europe.

Products and assortments vary at each retailer.

Safety

Product safety is our main priority at Toby™.  Our products are extensively monitored and tested to ensure that they are well-made and safe.

We take product safety very seriously, and stand behind our products. All of our merchandise is tested by independent third party laboratories. We make certain that all Toby™ products meet or exceed all applicable U.S. and International Safety standards.

We maintain active and regular communication with the United States Consumer Product Safety Commission, to ensure that we are up to date with current product standards, and to make sure that we develop the best products possible. We constantly seek to improve our products and respond to consumer feedback.

In the event there is ever an issue with one of our products, we promptly investigate the situation and take swift action. Any consumer with concerns regarding the quality or safety of Toby™ products may contact us by email at: contact@toby.nyc or by calling, in the U.S, our toll-free number: (866) 235-0588.

For more information on Product Safety please visit:  http://www.cpsc.gov/about/cpsia/cpsia.html

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